Sunday, April 24, 2011

Social Media Backfire

Alright, you caved in and decided to give SM a try. You decreased your schedule by one hour a day to work on it.  What’s the difference? You are already operating at 25% less efficiency since your EMR went live three months ago. You have been tweeting, face booking, and are now following about 1000 tweeters. You look at the number of your followers…..what? 45? Must be some kind of mistake.

Any physician into social media, (or anyone for that matter) needs to get feedback along the way, and there are several routes to accomplishing this without investing huge amounts of time.

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Social Media Examiner is a great place to start your investigations. SME is a good introduction to the subject of analyzing the responses to your social media efforts. It also sets out a plan and specific applications to utilize in your quest for the million followers.

I’m not going to waste your time and mine expounding on it here. Just click on the links and you can read it for yourself.  This is not rocket science, and it is not medical school....no more spoon feeding from Health Train Express. Explore new Universes, go where no HMO has gone before, follow William Shatner to Priceline.

Politicians and Physicians

"The New Health Law: Bad for Doctors, Awful for Patients."

                                               

Writing this particular edition has been gratifying for two reasons.

1. I took the time to research and  read the material I have linked for you  and to watch these videos, expanding my knowledge base for discussing these issues with colleagues, patients, and congressional representatives.  Our representatives are often give limited, few and inadequate choices by advisors who are self-appointed experts.

2. I enjoyed organizing my thoughts about PPCA and health reform. Admittedly it is overwhelming, too grandiose, and most likely unobtainable for many reasons, and is a subject in itself which I hope to expand upon in another blog.

Take some time to read the links, and watch the videos. There is more here than one can absorb in one sitting, and no busy practicing physician has the time to dedicate to this subject, yet to not do so would be akin to a diabetic not taking their insulin…..

The Galen Institute and Docs4PatientCare are  strong proponents for a rational health reform plan based on rational, carefully thought out measures to reduce cost in health care cost,  and to maintain the atmosphere of patient-physician trust. The Galen Institute sponsored a forum in Washington D.C. during which Rep. Tom Price, MD spoke.

 

  Jason Fodeman, MD has written  a series of  papers   regarding PPACA.at Townhall.com . Jason D. Fodeman, M.D. is an Internal Medicine Resident at UCONN and a former graduate health policy fellow at the Heritage Foundation  where he studied the etiology of rising health care costs. His … read more

The Heritage Foundation

Founded in 1973, The Heritage Foundation is a research and educational institution—a think tank—whose mission is to formulate and promote conservative public policies based on the principles of free enterprise, limited government, individual freedom, traditional American values, and a strong national defense.

The New Health Law: Bad for Doctors, Awful for Patients

 

The More Things Change..

 

Obama Care on the Front Lines

 

Rep. Tom Price, MD,   gives opening remarks at the Galen Institute/Docs4PatientCare event entitled "The New Health Law: Bad for Doctors, Awful for Patients." Other videos are available.

Hal Scherz and Jason Fodeman

Rep. Tom Price, MD  U.S. House of Representatives

Jason Fodeman, MD

Hal Scherz

Richard Armstrong—PPCA cannot be repaired, it must be repealed.

Saturday, April 23, 2011

Aurora

 

I found this video to be enchanting. I hope you will enjoy it as well.

The Aurora from Terje Sorgjerd on Vimeo.

Tuesday, April 19, 2011

Fueling Medical Social Media in the Real World Today

 

Where do patients turn to for health information?

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from: Pew Research Center’s Internet & American Life Project

Hospitals and University Social Media Sites:

Johns Hopkins Medicine

Mayo Clinic

Cleveland Clinic

Henry Ford Health Systems

The University of Maryland Medical Center Index

The Online Social Media Governance Guide

The Online Social Media Governance Guide- Hospitals and Health Care

The Social Media Management Handbook

Dual Citizenship for Social Media

 

Words of Caution:

 

An article in the Annals of Internal Medicine, for April 19 Ideas and Opinions section, physicians Arash Mostaghimi, MD, MPA and Bradley H. Crotty, MD call attention to the challenges created by the expanded use of Internet tools by physicians to reach patients at work, while simultaneously using the same tools to keep in touch with friends and family in their personal lives.

Any and all physicians who use social media for private and professional work need to realize the ‘blur’ that these internet creates in segregating personal from public information. Search engines usually ignore this and cannot compartmentalize private vs. public issues.

“This online presence presents a host of challenges for physicians including the demand to “proactively review and maintain their digital lives,” and also the need to create boundaries that both protect the doctor-patient relationship and help prevent awkward moments such as fielding a friend request from a patient.

“Unlike previous advances in communication, such as the telephone and e-mail, the inherent openness of social media and self publication, combined with improved online searching capabilities, can complicate the separation of professional and private digital personae,” they write.

Physicians should assume that all posted materials are public and therefore take care to protect themselves and patient privacy. A 2010 study by the Mostaghimi and Crotty published in the Journal of General Internal Medicine showed that over 30 percent of physicians have some type of personal information on the Internet. The authors also cite research showing that 17 percent of physician blogs contain information that could reveal the identity of the patient or the doctor. They suggest that, “social networks may be considered the new millennium’s elevator: a public forum where you have little to no control over who hears what you say, even if the material is not intended for the public.”

“We’re not suggesting that physicians should be prohibited from using social media sites. Doctors just need to be savvy regarding the content and tone of what they post online. People share information openly using social media, but posts intended for one audience may be embarrassing or inappropriate if seen by another,” said Mostaghimi.

The authors go on to discourage the use of sites like Facebook and Twitter for direct communication with patients since the information is controlled by the social media companies. These types of sites, they say, should be

They advise physicians to regularly perform “electronic self-audits” of their online identity and create “dual citizenship” with a distinct professional profile intended to come up early on a search engine query.reserved for general announcements like flu vaccination.

The article was supported by an Institutional National Research Service Award and the Division of General Medicine and Primary Care. There are no reported conflicts.

Social Media in Medicine III

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Most physicians are now aware of Social Media. The game is still out if it will be incorporated into medical practice or hospitals. It has it's serious flaws in regard to privacy and HIPAA regulations. Apart from that restriction Social Media offers many choices and possible applications for a medical practice (clinic) or hospital setting,

Social media is a highly fluid niche. What began as a recreational hobby has evolved into a digital medium which has caught the eye of venture capital and others in the internet space.

Billions of dollars are being poured into startup ventures and some established media sites that have piddling cash flow at the moment. Their forecasted value is based upon world wide exposure and the attendant potential for advertising revenues. Most of the social media sites remain private equity companies while some are looking at IPOs. (Facebook).

Several social media sites have become lightening rods attracting companies building on APIs (application programming interface). (that is another story)

How are most practices dealing with this new phenomenon? It is a far cry from AOL's “You've Got Mail !!”

Many are dabbling with building their own Facebook pages, Twitter identities, and Blogs. Few physicians are either expert enough or have disposable time to dedicate to the medium personally.

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There are several 'big time' medical bloggers such as KevinMD who are a presence enough to be inteviewed by TV media, or published in the Wall Street Journal and other classical newsprint media. His blog has attracted enough industry attention and is monetized to deliver cash flow. His posts are repeated across other blogging venues and ranks very high in Google's search algorithm, and without SEO. (search engine optimization)

Physicians are a curious lot, especially when it comes to technology. Others are more intent on patient care and have little time to devote to this area. Personally I have enjoyed exploring and using social media, but then I am retired from clinical practice.

Some familiarity is in order to plan if and when your practice should enter social media, and how you will use it.

Social media challenges medicine in it's use of arcane acronyms (abbreviations) as a 'secret' insider code. There are glossaries for Twitter acronyms and other social media sites. 1 2 3 .

Sage advice would be to have an 'expert' build your site. One of your children probably is expert at this, if not there are many teenagers or young adults who are willing to do this for very little money or for just the 'resume builder”. Elance.com is a freelancer writer web job board where many aspiring social media designers and writers congregate.

Dailly posting should be relegated to a knowledgable ghost writer. Most are willing to work for about $5.00/ day (one post) It is as easy as dictating into your PC or laptop and sending the post as an mp3 file via and attachment email or an Instant messaging file. If you don't know how to do that, ask one of your kids, or younger employees.

Motivation for Medical Social Media Sites in a survey found that 94 percent of respondents have used Facebook to gather information on their healthcare, 32 percent used YouTube, 18 percent used Twitter and MySpace 2 percent used FourSquare, a location-based website. Key findings of the NRC survey: (National Research Corporation)

  • When asked about social media's influence, one in four respondents said it was "very likely" or "likely" to impact their future healthcare decisions.

  • When asked for their level of trust in social media, 32 percent said "very high" or "high," and only 7.5 percent said "very low."

  • Respondents still backed hospital websites are the premiere source of online healthcare information with one in two preferring heath provider websites to any source. Fourteen percent preferred an integrated approach of hospital websites and social media combined. Three percent preferred only social media.

Another survey of Type II diabetic patients and weight loss surgery found that social media was used as a tool to spread information about patients' experiences with bariatric surgery and its benefits. Business intelligence company Wool.labs used its technology WebDig to track every conversation accessible on the Internet and determined the trends among diabetes patients and healthcare providers as related to options to help manage diabetes including bariatric surgery.

The study found diabetes patients who had tried bariatric surgery used social media outlets to advocate for the procedure and show how it had positively impacted their Type II diabetes. "We believe that the patient wave of support in social media has helped push diabetes surgery into mainstream acceptance faster," said Michele Bennett, chief operating officer of Wool.labs. "In this instance, we believe patients are leading the way and it will be interesting to see how far physicians and the industry will take it from here.

A report, which was conducted by the Pew Internet & American Life Project and the California HealthCare Foundation, found that only 62 percent of adults living with chronic disease go online, compared with 81 percent of adults who report no chronic diseases. Lack of Internet access, not lack of interest in the topic, is the primary reason for the gap, according to the report. In fact, when demographic factors are controlled, Internet users living with chronic disease are slightly more likely than other Internet users to access health information online and

"We can now add chronic disease to the list of attributes which have an independent, negative effect on someone's likelihood to have Internet access, along with age, education, and income level," says Kristen Purcell, an associate director of the Pew Internet Project and a co-author of the report.

According to the report, more than any other group, people living with chronic disease remain strongly connected to offline sources of medical assistance and advice such as health professionals, friends, family and books. However, once they have Internet access, people living with chronic disease report significant benefits from the health resources found online.

"The deck is stacked against people living with chronic disease. They are disproportionately offline. They often have complicated health issues, not easily solved by the addition of even the best, most reliable, medical advice," says Susannah Fox, an associate director of the Pew Internet Project and a co-author of the report. "But those who are online have a trump card. They have each other. Those who have access use the Internet like a secret weapon, unearthing and sharing nuggets of information found online."

Looking at the population as a whole, 51 percent of American adults living with chronic disease have looked online for any of the health topics included in the survey, such as information about a specific disease, a certain medical procedure, or health insurance. By comparison, 66 percent of adults who report no chronic conditions use the Internet to gather health information.

The report found that information about prescription or over-the-counter drugs is the topic that draws the most significant interest among Internet users living with chronic disease, compared with other Internet users.

 

The Ghosts of Christmas Past, Present, and Future

Visit 3 Ghosts right there in the exam room. 👻 THE GHOST OF PATIENT PAST We time-travel back to 7th grade. I ask them to visualize themselv...