People turn to different sources for different kinds of information:
When people have technical questions related to a health issue, professionals hold sway. When a situation involves more personal issues of how to cope with a health issue or get quick relief, then non-professionals are preferred:
Technology Revolution
Three major technology revolutions have occurred during the period the Pew Research Center has been studying digital technology – and yet more are on the horizon.
Broadband
and, smartphones and tablet computers, made any time-anywhere access to information a reality for the vast majority of Americans. Mobile devices have changed the way people think about how and when they can communicate and gather information by making just-in-time and real-time encounters possible. They have also affected the way people allocate their time and attention.
Social
Third, the rise of social media and social networking has affected the way that people think about their friends, acquaintances, and even strangers. People have always have social networks of family and friends that helped them. The new reality is that as people create social networks in technology spaces, those networks are often bigger and more diverse than in the past. Social media allow people to plug into those networks more readily and more broadly – making them persistent and pervasive in ways that were unimaginable in the past. One of the major impacts was that the traditional boundaries between private and public, between home and work, between being a consumer of information and producer of it were blurred.
Health Care Social Media is a in social media. The use of hashtags allows anyone to search on twitter for specific diseases, treatments, and more including twitter postings from scientific meetings, ie #AMA2015, or #AAFP2015. This allows any twitter user to receive tweets from the specific meeting, filtered out from the twitter stream.
This last category has potential to be the most important. Facebook pages, Google plus pages offer a visible and easily accessed methodology to 'llke" "follow" or + topics of interest. Many of these sites come directly from a hospital and/or clinic.
Static web pages are fixed in content. A web page coupled with an active daily or weekly social media posting using hashtags as a search modality gives both user and patient an active inter-action.
These formidable changes have not been limited to healthcare. Health professionals were lagging in interest possibly due to the issues of privacy and confidentiality. HIPAA clearly defines the limits of information in regard to personal identification placed in a public space, accessible to anyone.
Access to these high speed resoures remains limited however in many rural and some suburban areas due to the unavailability of modern broadband resources. The development of high speed 4G, and LTE cellular networks is also lacking in some areas. Profitability and a business model for those regions remains a paramount barrier.
Who is not using modern technology to access health information?