The real story. Hopefully his database is still intact. The big question is why this cloud based EMR did not have a mirror which would allow for uninterrupted service. Another important question for EHR cloud vendors is do they have redundancy in several data warehouses. Fire or other catastrophic events could effect thousands of physicians. Any physician considering cloud based EHR should insist on this feature.
A refesher look at prior technology. We recomend always keeping some progress notes in the store room. An alternative to typing in the hand-wriiten notes, just scan them into the EHR when ready. It is ill-advised to use a physicians time to transcribe data. There are many affordable scanners that are also scanning devices:
In the overall scheme of things 20 medical records don't mean anything to the data geeks.
EHRs do afford more legibility and better data retrieval.