For the Affordable Care Act this is a big item. California is the most populous state in the United States. During the rollout of the Affordable Care Act, California was one of many states which decided to develop their own Health Insurance Exchange, COVERED CALIFORNIA It arrived with some pros and cons.
Here we are three years later, with additional 'bugs'. and millions of dollars in overrides plus changing key vendors in the journey to affordable care. It seems programming remote satellites for autonomous crusing through the solar system and landing on asteroids as well as Mars is simple stuff compared to the 'rocket science of health information technology.
Some of the items the IG has discovered include:
Covered California's website is not fully accessible to residents with disabilities, impeding their attempts to purchase health coverage through the state exchange, according to a new state audit, U-T San Diego reports
Covered California Findings
While some deficits may be due to state web sites built in functions many computer operating systems or general add-on equipment allow for access by the disabled with low vision and/or motor problems, speech to text and text to speech are readily available as well.
The IG found 'non-events', however this may be due to the content "completely inaccessible to users."
The deficits were not isolate to the Covered California health exchange but were also found in other state web sites.