Listen Up

Friday, January 31, 2025

The range of health insurance claim denials varies by insurer, state, and type of claim. In 2023, the average denial rate for in-network claims on HealthCare.gov was 19%, but ranged from 1% to 54%. 
Denial rates by insurer
  • In 2023, some insurers denied as much as 37% of out-of-network claims 
  • In 2021, some insurers denied as much as 49% of in-network claims 
Denial rates by state Denial rates vary by state. 
Denial rates by type of claim 
  • In 2023, insurers denied 19% of in-network claims and 37% of out-of-network claims
Common reasons for denial 
  • Missing or inaccurate data
  • Inaccurate or incomplete patient information
  • Lack of prior authorization or referral
  • Excluded service
  • Administrative reasons
  • Lack of medical necessity
Impact of denials 
  • Denials can result in billions of dollars in lost or delayed reimbursements
  • Denials can impact a hospital's financial viability
  • Patient harm for delayed treatment.

No comments: