Let’s Transform Healthcare! It’s time! We need to work together to create better outcomes for everyone and, in particular, our society’s most clinically complex and medically vulnerable patients.
How many of us have had aging family and friends who were in and out of the hospital, treating chronic conditions, sometimes three or four times per year. But each time, they leave the hospital in worse condition than they entered. My mother suffered more than she needed to at the end of her life. Let’s change this!
Care coordination has long been cited as one of the most glaring gaps in our healthcare system. Medical errors (which includes coordination of care) are the third leading cause of death in the US!
Care coordination requires a significant amount of communication that is clear, timely, relevant, accountable and secure. In addition, proper authorization is also required to engage and share data across each patient’s “Community of Care” - including family members, physicians, nurses, and specialists. So, it’s easy to see how communications and accountability can break down and negatively impact outcomes.
My mother, and countless others like her, didn’t receive the reliable and accountable care coordination they needed for their chronic conditions from a health care system that was built for one-size-fits-all. Critical parts of the healthcare system are too loosely connected with plenty of communication gaps.
THE BUSINESS PROBLEM:
The world’s aging population is driving a strategic opportunity to improve the healthcare system in the US and worldwide by encouraging Telehealth, ‘aging-in-place’ or ‘at home’ care. In the US, Seniors become eligible for Medicare at age 65. Currently, there are 58 million Medicare beneficiaries in the US and 10,000 seniors per day become newly eligible for Medicare every day for next 20 years!
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